All Systems Operational

🎉 New account sign up Operational
📱 Countingup app Operational
💳 Card payments Operational
🏦 Account transfers Operational
📥 Inbound account transfers Operational
📤 Outbound account transfers Operational
💷 Cash withdrawals Operational
💰 Cash deposits Operational
🤝 Accountant hub Operational
🙋 Customer support Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance

Aug 24, 2026

No incidents reported today.

Aug 23, 2026

No incidents reported.

Aug 22, 2026

No incidents reported.

Aug 21, 2026

No incidents reported.

Aug 20, 2026

No incidents reported.

Aug 19, 2026

No incidents reported.

Aug 18, 2026

No incidents reported.

Aug 17, 2026

No incidents reported.

Aug 16, 2026

Scheduled maintenance impacting Faster Payments
Completed - The scheduled maintenance has been completed.
Aug 16, 04:15 BST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 15, 23:45 BST
Scheduled - If your sort code is 23-69-72:
Please note that our third-party provider will be undertaking essential system maintenance, which will cause delays to Banking - Faster Payments.

🗓️ Outage Window
Starts: Saturday, 15 August 2026 at 23:45 BST
Ends: Sunday, 16 August 2026 at 04:15 BST

⚠️ How this affects you
Faster Payments OUT of your account will be queued during the maintenance window and automatically processed once it is complete.

Faster Payments IN to your account may be reversed and not credited during this period, so it would be best to organise for payments to be sent before or after this maintenance.

We apologise for any inconvenience caused. Systems do require maintenance, and our providers do their best to keep these disruptions to a minimum.

💬 Need help?
If you have any questions, please reach out to our Support team directly through your app or email us at support@countingup.com.

If your sort code is 04-36-15, payments during this period should be processed as expected.
Aug 6, 13:09 BST

Aug 15, 2026

Aug 14, 2026

No incidents reported.

Aug 13, 2026

No incidents reported.

Aug 12, 2026

No incidents reported.

Aug 11, 2026

No incidents reported.

Aug 10, 2026

No incidents reported.

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