Countingup Status

All Systems Operational

🎉 New account sign up Operational

📱 Countingup app Operational

💳 Card payments Operational

🏦 Bank transfers Operational

📥 Inbound bank transfers Operational

📤 Outbound bank transfers Operational

💷 Cash withdrawals Operational

💰 Cash deposits Operational

🙋 Customer support Operational

Operational

Degraded Performance

Partial Outage

Major Outage

Maintenance

Past Incidents

Jul 17, 2019

No incidents reported today.

Jul 16, 2019

No incidents reported.

Jul 15, 2019

No incidents reported.

Jul 14, 2019

No incidents reported.

Jul 13, 2019

No incidents reported.

Jul 12, 2019

No incidents reported.

Jul 11, 2019

No incidents reported.

Jul 10, 2019

No incidents reported.

Jul 9, 2019

No incidents reported.

Jul 8, 2019

No incidents reported.

Jul 7, 2019

Inbound Faster Payments Delayed

Completed - The scheduled maintenance has been completed.
Jul 7, 15:30 BST

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 6, 23:31 BST

Scheduled - Due to essential system maintenance scheduled by one of our banking partners, there will be delays to inbound faster payments received between Saturday 6th July 23:30 and Sunday 7th July 15:30 (BST).

Please note that you will still be able to make outbound faster payments during maintenance, but any inbound faster payments will be delayed until after the system maintenance is complete.

We apologise for any inconvenience. Systems do need maintenance and our partners do their best to keep these to a minimum.
Jul 5, 13:52 BST

Jul 5, 2019

No incidents reported.

Jul 4, 2019

No incidents reported.

Jul 3, 2019

No incidents reported.