All Systems Operational
🎉 New account sign up Operational
📱 Countingup app Operational
💳 Card payments Operational
🏦 Bank transfers Operational
📥 Inbound bank transfers Operational
📤 Outbound bank transfers Operational
💷 Cash withdrawals Operational
💰 Cash deposits Operational
🙋 Customer support Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Scheduled Maintenance
Inbound Faster Payments Delayed Aug 18, 05:00-10:00 BST
Update - We will be undergoing scheduled maintenance during this time.
Aug 16, 17:01 BST
Scheduled - Due to essential system maintenance scheduled by one of our banking partners, there will be delays to inbound faster payments received between 05:00 and 11:00 (BST) on Sunday 18th August 2019.

Please note that you will still be able to make outbound faster payments during maintenance, but any inbound faster payments will be delayed until after the system maintenance is complete.

We apologise for any inconvenience. Systems do need maintenance and our partners do their best to keep these to a minimum.
Aug 15, 16:31 BST
Past Incidents
Aug 18, 2019

No incidents reported today.

Aug 17, 2019

No incidents reported.

Aug 16, 2019

No incidents reported.

Aug 15, 2019

No incidents reported.

Aug 14, 2019

No incidents reported.

Aug 13, 2019

No incidents reported.

Aug 12, 2019

No incidents reported.

Aug 11, 2019
Completed - The scheduled maintenance has been completed.
Aug 11, 12:00 BST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 11, 00:00 BST
Scheduled - Due to essential system maintenance scheduled by one of our banking partners, there will be delays to outbound faster payments made between 00:00 and 12:00 (BST) on Sunday 11th August 2019.

Please note that you will still be able to receive inbound faster payments during maintenance, but any outbound faster payments will be delayed until after the system maintenance is complete.

We apologise for any inconvenience. Systems do need maintenance and our partners do their best to keep these to a minimum.
Aug 9, 13:33 BST
Aug 10, 2019
Completed - The scheduled maintenance has been completed.
Aug 10, 20:00 BST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 10, 08:00 BST
Scheduled - Due to essential system maintenance scheduled by one of our banking partners, there will be delays to outbound faster payments made between 08:00 and 20:00 (BST) on Saturday 10th August 2019.

Please note that you will still be able to receive inbound faster payments during maintenance, but any outbound faster payments will be delayed until after the system maintenance is complete.

We apologise for any inconvenience. Systems do need maintenance and our partners do their best to keep these to a minimum.
Aug 9, 13:31 BST
Aug 9, 2019

No incidents reported.

Aug 8, 2019

No incidents reported.

Aug 7, 2019

No incidents reported.

Aug 6, 2019

No incidents reported.

Aug 5, 2019

No incidents reported.

Aug 4, 2019

No incidents reported.