All Systems Operational
πŸŽ‰ New account sign up Operational
πŸ“± Countingup app Operational
πŸ’³ Card payments Operational
🏦 Account transfers Operational
πŸ“₯ Inbound account transfers Operational
πŸ“€ Outbound account transfers Operational
πŸ’· Cash withdrawals Operational
πŸ’° Cash deposits Operational
🀝 Accountant hub Operational
πŸ™‹ Customer support Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Past Incidents
Jun 25, 2024
Resolved - This incident has been resolved.
Jun 25, 14:04 BST
Monitoring - Our provider has reported that they have resolved this issue, and we are now seeing outbound account transfers to new payees process successfully.

We apologise for any inconvenience caused and will continue to monitor the situation.

Jun 25, 13:34 BST
Identified - One of our providers is experiencing technical difficulties, this is affecting outbound account transfers to new payees through the faster payments scheme.

You will still be able to receive inbound account transfers sent to your Countingup account.

We are working with our provider to resolve this as soon as possible and apologise for any inconvenience caused.

Jun 25, 12:32 BST
Jun 24, 2024

No incidents reported.

Jun 23, 2024

No incidents reported.

Jun 22, 2024

No incidents reported.

Jun 21, 2024

No incidents reported.

Jun 20, 2024

No incidents reported.

Jun 19, 2024

No incidents reported.

Jun 18, 2024

No incidents reported.

Jun 17, 2024

No incidents reported.

Jun 16, 2024

No incidents reported.

Jun 15, 2024

No incidents reported.

Jun 14, 2024

No incidents reported.

Jun 13, 2024

No incidents reported.

Jun 12, 2024

No incidents reported.

Jun 11, 2024

No incidents reported.