Countingup Status

All Systems Operational

🎉 New account sign up Operational

📱 Countingup app Operational

💳 Card payments Operational

🏦 Account transfers Operational

📥 Inbound account transfers Operational

📤 Outbound account transfers Operational

💷 Cash withdrawals Operational

💰 Cash deposits Operational

🤝 Accountant hub Operational

🙋 Customer support Operational

Operational

Degraded Performance

Partial Outage

Major Outage

Maintenance

Past Incidents

Jul 2, 2025

No incidents reported today.

Jul 1, 2025

No incidents reported.

Jun 30, 2025

No incidents reported.

Jun 29, 2025

No incidents reported.

Jun 28, 2025

No incidents reported.

Jun 27, 2025

No incidents reported.

Jun 26, 2025

No incidents reported.

Jun 25, 2025

No incidents reported.

Jun 24, 2025

No incidents reported.

Jun 23, 2025

No incidents reported.

Jun 22, 2025

Scheduled maintenance impacting Faster Payments

Completed - The scheduled maintenance has been completed.
Jun 22, 04:20 BST

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 21, 23:40 BST

Scheduled - Please note that due to essential system maintenance scheduled by one of our providers, there will be delays to Faster Payment account transfers from 23:40 on Saturday 21 June to 04:20 on Sunday 22 June 2025.

During this maintenance period, you may experience delays to Faster Payments OUT of your account. Faster Payments IN to your account will be processed as normal.

If any of your payments are delayed, they will automatically process once the maintenance is complete. There's no need to attempt the transfer again.

We apologise for any inconvenience. Systems do require maintenance and our providers do their best to keep these disruptions to a minimum.

If you need any support or have any questions, please feel free to reach out to our Support team. You can message them directly from your Countingup app or contact us by email to support@countingup.com
May 27, 13:31 BST

Jun 21, 2025

Jun 20, 2025

No incidents reported.

Jun 19, 2025

No incidents reported.

Jun 18, 2025

No incidents reported.