Countingup Status

All Systems Operational

🎉 New account sign up Operational

📱 Countingup app Operational

💳 Card payments Operational

🏦 Account transfers Operational

📥 Inbound account transfers Operational

📤 Outbound account transfers Operational

💷 Cash withdrawals Operational

💰 Cash deposits Operational

🤝 Accountant hub Operational

🙋 Customer support Operational

Operational

Degraded Performance

Partial Outage

Major Outage

Maintenance

Past Incidents

Sep 28, 2021

No incidents reported today.

Sep 27, 2021

Provider outage affecting outbound account transfers

Resolved - This incident has been resolved.
Sep 27, 10:23 BST

Monitoring - Our provider has identified the issue affecting account transfers and this has been resolved.

Outbound account transfers will now succeed.

We will continue to monitor the situation and apologise for any inconvenience caused.
Sep 27, 09:49 BST

Update - We are continuing to investigate this issue.
Sep 27, 09:46 BST

Investigating - One of our providers is experiencing technical difficulties, this is affecting the processing of outbound account transfers through the faster payments scheme.

You will still be able to receive inbound account transfers sent to your Countingup account.

We are working with our provider to resolve this as soon as possible and apologise for any inconvenience caused.
Sep 27, 09:38 BST

Sep 26, 2021

No incidents reported.

Sep 25, 2021

No incidents reported.

Sep 24, 2021

No incidents reported.

Sep 23, 2021

No incidents reported.

Sep 22, 2021

No incidents reported.

Sep 21, 2021

No incidents reported.

Sep 20, 2021

No incidents reported.

Sep 19, 2021

No incidents reported.

Sep 18, 2021

No incidents reported.

Sep 17, 2021

No incidents reported.

Sep 16, 2021

No incidents reported.

Sep 15, 2021

No incidents reported.

Sep 14, 2021

No incidents reported.