All Systems Operational

🎉 New account sign up Operational
📱 Countingup app Operational
💳 Card payments Operational
🏦 Account transfers Operational
📥 Inbound account transfers Operational
📤 Outbound account transfers Operational
💷 Cash withdrawals Operational
💰 Cash deposits Operational
🤝 Accountant hub Operational
🙋 Customer support Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Nov 11, 2025

No incidents reported today.

Nov 10, 2025

No incidents reported.

Nov 9, 2025
Scheduled maintenance impacting Faster Payments
Completed - The scheduled maintenance has been completed.
Nov 9, 08:15 GMT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 8, 23:40 GMT
Scheduled - Please note that due to essential system maintenance scheduled by one of our providers, there will be delays to Faster Payment account transfers from 23:40 on Saturday, 8 November to 08:15 on Sunday, 9 November 2025.

During this maintenance period, Faster Payments OUT of your account will be queued and processed once the maintenance is completed. Some Faster Payments IN may be reversed during this period.

We apologise for any inconvenience. Systems do require maintenance, and our providers do their best to keep these disruptions to a minimum.

If you need any support or have any questions, please feel free to reach out to our Support team. You can message them directly from your Countingup app or contact us by email to support@countingup.com
Oct 17, 12:55 BST
Nov 8, 2025
Nov 7, 2025

No incidents reported.

Nov 6, 2025

No incidents reported.

Nov 5, 2025

No incidents reported.

Nov 4, 2025

No incidents reported.

Nov 3, 2025

No incidents reported.

Nov 2, 2025

No incidents reported.

Nov 1, 2025

No incidents reported.

Oct 31, 2025

No incidents reported.

Oct 30, 2025
Scheduled maintenance impacting Faster Payments
Completed - The scheduled maintenance has been completed.
Oct 30, 07:00 GMT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 30, 04:00 GMT
Scheduled - Please note that due to essential system maintenance scheduled by one of our providers, there will be delays to Faster Payment account transfers between 04:00 and 07:00 on Thursday, 30 October 2025.

During this maintenance period, Faster Payments IN and OUT of your account will be queued and processed once the maintenance is completed.

We apologise for any inconvenience. Systems do require maintenance, and our providers do their best to keep these disruptions to a minimum.

If you need any support or have any questions, please feel free to reach out to our Support team. You can message them directly from your Countingup app or contact us by email to support@countingup.com
Sep 30, 14:26 BST
Oct 29, 2025

No incidents reported.

Oct 28, 2025

No incidents reported.

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