Countingup Status

All Systems Operational

🎉 New account sign up Operational

📱 Countingup app Operational

💳 Card payments Operational

🏦 Account transfers Operational

📥 Inbound account transfers Operational

📤 Outbound account transfers Operational

💷 Cash withdrawals Operational

💰 Cash deposits Operational

🤝 Accountant hub Operational

🙋 Customer support Operational

Operational

Degraded Performance

Partial Outage

Major Outage

Maintenance

Past Incidents

Mar 23, 2026

No incidents reported today.

Mar 22, 2026

Notice of Essential Banking Provider Maintenance

Completed - The scheduled maintenance has been completed (ahead of schedule). We apologise again for any inconvenience caused.
Mar 22, 02:57 GMT

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 22, 02:00 GMT

Scheduled - Due to essential system maintenance scheduled by our banking partner, all account-related functionality will be unavailable between 02:00 and 06:00 GMT on Sunday 22 March 2026.

This will impact:
- Use of your Countingup card to make purchases.
- Inbound and Outbound account transfers.
- New account sign-ups
- Card-related features (activate, freeze/thaw, get PIN) in the Countingup app.
- Display of new transactions in the Countingup app will be delayed.

Outbound account transfers won't be available during this time. Inbound account transfers will be delayed until the maintenance is completed.

We will aim to restore access to core services (like card payments and app access) as soon as possible, but some features may remain unavailable until the full maintenance window ends at 06:00 GMT.

We apologise for any inconvenience this will cause. Systems do need maintenance and our partners do their best to keep these to a minimum.
Mar 17, 10:14 GMT

Mar 21, 2026

No incidents reported.

Mar 20, 2026

No incidents reported.

Mar 19, 2026

No incidents reported.

Mar 18, 2026

No incidents reported.

Mar 17, 2026

No incidents reported.

Mar 16, 2026

No incidents reported.

Mar 15, 2026

No incidents reported.

Mar 14, 2026

No incidents reported.

Mar 13, 2026

No incidents reported.

Mar 12, 2026

No incidents reported.

Mar 11, 2026

No incidents reported.

Mar 10, 2026

No incidents reported.

Mar 9, 2026

No incidents reported.