Countingup Status

All Systems Operational

🎉 New account sign up Operational

📱 Countingup app Operational

💳 Card payments Operational

🏦 Account transfers Operational

📥 Inbound account transfers Operational

📤 Outbound account transfers Operational

💷 Cash withdrawals Operational

💰 Cash deposits Operational

🤝 Accountant hub Operational

🙋 Customer support Operational

Operational

Degraded Performance

Partial Outage

Major Outage

Maintenance

Past Incidents

Feb 10, 2026

Provider outage intermittently affecting outbound account transfers

Resolved - This incident has been resolved.
Feb 10, 13:26 GMT

Monitoring - Our provider has implemented a fix for the issue affecting outbound account transfers, and we can see these are now succeeding.

We are continuing to monitor the situation and apologise for any inconvenience caused.
Feb 10, 12:25 GMT

Investigating - Our provider continues to have issues impacting outbound account transfers, despite the previously communicated fix.

We are working with our provider to resolve this as soon as possible and apologise for any inconvenience caused.
Feb 10, 09:42 GMT

Monitoring - Our provider has implemented a fix for the issue affecting outbound account transfers.

We are continuing to monitor the situation and apologise for any inconvenience caused.
Feb 10, 09:30 GMT

Investigating - One of our providers is experiencing technical difficulties, this is intermittently affecting the processing of outbound account transfers through the faster payments scheme. You may see errors when attempting to make an outbound account transfer through the mobile app.

You will still be able to receive inbound account transfers sent to your Countingup account.

We are working with our provider to resolve this as soon as possible and apologise for any inconvenience caused.
Feb 10, 08:52 GMT

Feb 9, 2026

No incidents reported.

Feb 8, 2026

No incidents reported.

Feb 7, 2026

No incidents reported.

Feb 6, 2026

No incidents reported.

Feb 5, 2026

No incidents reported.

Feb 4, 2026

No incidents reported.

Feb 3, 2026

No incidents reported.

Feb 2, 2026

No incidents reported.

Feb 1, 2026

No incidents reported.

Jan 31, 2026

No incidents reported.

Jan 30, 2026

No incidents reported.

Jan 29, 2026

No incidents reported.

Jan 28, 2026

No incidents reported.

Jan 27, 2026

No incidents reported.