All Systems Operational
πŸŽ‰ New account sign up Operational
πŸ“± Countingup app Operational
πŸ’³ Card payments Operational
🏦 Account transfers Operational
πŸ“₯ Inbound account transfers Operational
πŸ“€ Outbound account transfers Operational
πŸ’· Cash withdrawals Operational
πŸ’° Cash deposits Operational
🀝 Accountant hub Operational
πŸ™‹ Customer support Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Past Incidents
Jan 26, 2022

No incidents reported today.

Jan 25, 2022
Resolved - This incident has been resolved.
Jan 25, 11:42 GMT
Monitoring - One of our providers has experienced technical difficulties, this affected the processing of inbound and outbound account transfers through the faster payments scheme.

Between 05:30 and 08:11 customers will have seen an error message when attempting to make an outbound account transfer from the Countingup app.

Inbound account transfers were delayed, and will not have shown on customer's accounts until after 08:11.

Our provider has now resolved this issue and we are continuing to monitor the situation. We apologise for any inconvenience caused.
Jan 25, 08:29 GMT
Jan 24, 2022

No incidents reported.

Jan 23, 2022

No incidents reported.

Jan 22, 2022

No incidents reported.

Jan 21, 2022

No incidents reported.

Jan 20, 2022

No incidents reported.

Jan 19, 2022

No incidents reported.

Jan 18, 2022

No incidents reported.

Jan 17, 2022

No incidents reported.

Jan 16, 2022

No incidents reported.

Jan 15, 2022

No incidents reported.

Jan 14, 2022

No incidents reported.

Jan 13, 2022

No incidents reported.

Jan 12, 2022

No incidents reported.