Countingup Status

All Systems Operational

🎉 New account sign up Operational

📱 Countingup app Operational

💳 Card payments Operational

🏦 Bank transfers Operational

📥 Inbound bank transfers Operational

📤 Outbound bank transfers Operational

💷 Cash withdrawals Operational

💰 Cash deposits Operational

🙋 Customer support Operational

Operational

Degraded Performance

Partial Outage

Major Outage

Maintenance

Past Incidents

Apr 1, 2020

No incidents reported today.

Mar 31, 2020

No incidents reported.

Mar 30, 2020

No incidents reported.

Mar 29, 2020

Inbound Faster Payments Delayed

Completed - The scheduled maintenance has been completed.
Mar 29, 04:00 BST

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 29, 00:01 GMT

Scheduled - Due to essential system maintenance scheduled by one of our banking partners, there will be delays to inbound faster payments received between 00:00 and 03:00 (BST) on Sunday 29th March 2020.

Please note that you will still be able to make outbound faster payments during maintenance, but any inbound faster payments will be delayed until after the system maintenance is complete.

We apologise for any inconvenience. Systems do need maintenance and our partners do their best to keep these to a minimum.
Mar 26, 10:10 GMT

Mar 28, 2020

No incidents reported.

Mar 27, 2020

No incidents reported.

Mar 26, 2020

No incidents reported.

Mar 25, 2020

No incidents reported.

Mar 24, 2020

No incidents reported.

Mar 23, 2020

No incidents reported.

Mar 22, 2020

Inbound Faster Payments Delayed

Completed - The scheduled maintenance has been completed.
Mar 22, 09:01 GMT

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 21, 23:00 GMT

Scheduled - Due to essential system maintenance scheduled by one of our banking partners, there will be delays to inbound faster payments received between Saturday 23:00 and Sunday 09:00 (BST).

Please note that you will still be able to make outbound faster payments during maintenance, but any inbound faster payments will be delayed until after the system maintenance is complete.

We apologise for any inconvenience. Systems do need maintenance and our partners do their best to keep these to a minimum.
Mar 20, 15:01 GMT

Mar 20, 2020

No incidents reported.

Mar 19, 2020

No incidents reported.

Mar 18, 2020

No incidents reported.