Countingup Status

All Systems Operational

🎉 New account sign up Operational

📱 Countingup app Operational

💳 Card payments Operational

🏦 Account transfers Operational

📥 Inbound account transfers Operational

📤 Outbound account transfers Operational

💷 Cash withdrawals Operational

💰 Cash deposits Operational

🤝 Accountant hub Operational

🙋 Customer support Operational

Operational

Degraded Performance

Partial Outage

Major Outage

Maintenance

Past Incidents

Nov 20, 2024

No incidents reported today.

Nov 19, 2024

No incidents reported.

Nov 18, 2024

No incidents reported.

Nov 17, 2024

No incidents reported.

Nov 16, 2024

No incidents reported.

Nov 15, 2024

No incidents reported.

Nov 14, 2024

No incidents reported.

Nov 13, 2024

No incidents reported.

Nov 12, 2024

No incidents reported.

Nov 11, 2024

No incidents reported.

Nov 10, 2024

No incidents reported.

Nov 9, 2024

Notice of system maintenance - Faster Payment account transfers on Saturday 9 November 2024

Completed - The scheduled maintenance has been completed.
Nov 9, 10:20 GMT

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 9, 06:40 GMT

Scheduled - Please note that due to essential system maintenance scheduled by one of our providers, there will be delays to Faster Payment account transfers between 06:40 and 10:20 on Saturday 9 November 2024.

During the maintenance period, you may experience delays to Faster Payments into and out of your account.

If any of your payments are delayed, they will automatically process once the maintenance is complete. There's no need to attempt the transfer again.

We apologise for any inconvenience. Systems do require maintenance and our providers do their best to keep these disruptions to a minimum.

If you need any support or have any questions, please feel free to reach out to our Support team. You can message them directly from your Countingup app.
Oct 22, 17:49 BST

Nov 8, 2024

No incidents reported.

Nov 7, 2024

No incidents reported.

Nov 6, 2024

No incidents reported.