Notice of Banking Partner Scheduled Maintenance

Scheduled Maintenance Report for Countingup

Completed

The scheduled maintenance has been completed.

Posted Jul 07, 2024 - 04:30 BST

In progress

Scheduled maintenance is currently in progress. We will provide updates as necessary.

Posted Jul 07, 2024 - 04:00 BST

Scheduled

Due to essential system maintenance scheduled by our banking partner, all account related functionality will be unavailable between 04:00 and 04:30 on Sunday 7 July 2024. This will impact:

- Use of your Countingup card to make purchases.
- Inbound and Outbound account transfers.
- New account sign up.
- Card related features (activate, freeze/thaw, get PIN) in the Countingup app.
- Display of new transactions in the Countingup app will be delayed.

Outbound account transfers won't be available during this time. Inbound account transfers will be delayed until the maintenance is completed.

Other Countingup app features are not impacted.

We apologise for any inconvenience this will cause. Systems do need maintenance and our partners do their best to keep these to a minimum.

Posted Jul 03, 2024 - 14:42 BST

This scheduled maintenance affected: 🏦 Account transfers (📥 Inbound account transfers, 📤 Outbound account transfers) and 🎉 New account sign up, 📱 Countingup app, 💳 Card payments, 💷 Cash withdrawals, 💰 Cash deposits.