Complete
Our banking provider has now advised us that their essential system maintenance has been completed.
We apologise again for any inconvenience this has caused.
In progress
Our banking provider continues to carry out essential system maintenance, we do not yet have an update from them on revised timescales.
We apologise for the continued inconvenience this will cause. Systems do need maintenance and our partners do their best to keep this to the minimum.
In progress
Our banking provider has informed us that this essential system maintenance period has now been extended to 05:00 BST on Sunday 26 April 2026.
We apologise for any inconvenience this will cause.
In progress
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Scheduled
Maintenance will begin as scheduled in 60 minutes.
Scheduled
Due to essential system maintenance scheduled by our banking provider, all account-related functionality will be unavailable between 02:00 and 04:00 BST on Sunday 26 April 2026.
This will impact:
Use of your Countingup card to make purchases.
Inbound and Outbound account transfers.
New account sign-ups.
Card-related features (activate, freeze/thaw, get PIN) in the Countingup app.
All access to the Countingup app.
The accountant hub.
Outbound account transfers won't be available during this time. Inbound account transfers will be delayed until the maintenance is completed.
We will aim to restore access to core services (like card payments and app access) as soon as possible, but some features may remain unavailable until the full maintenance window ends.
We apologise for any inconvenience this will cause. Systems do need maintenance and our partners do their best to keep these to a minimum.
