Banking Partner Scheduled Outage
Scheduled Maintenance Report for Countingup
Completed
The scheduled maintenance has been completed.
Posted May 15, 2021 - 23:00 BST
Update
Unfortunately this outage has been delayed, our banking partner now expects this to last until 23:00.
Posted May 15, 2021 - 22:29 BST
In progress
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Posted May 15, 2021 - 22:00 BST
Scheduled
Due to essential system maintenance scheduled by our banking partner, all account related functionality will be unavailable between 22:00 and 22:30 on Saturday 15th of May 2021. This will impact:

- Use of your Countingup card to make purchases.
- Inbound and Outbound account transfers.
- New account sign up.
- Card related features (activate, freeze/thaw, get PIN) in the Countingup app.
- Display of new transactions in the Countingup app will be delayed.

Other Countingup app features are not impacted.

We apologise for any inconvenience this will cause. Systems do need maintenance and our partners do their best to keep these to a minimum.
Posted May 13, 2021 - 14:19 BST
This scheduled maintenance affected: πŸŽ‰ New account sign up, πŸ“± Countingup app, πŸ’³ Card payments, πŸ’· Cash withdrawals, πŸ’° Cash deposits, 🀝 Accountant hub, πŸ™‹ Customer support and 🏦 Account transfers (πŸ“₯ Inbound account transfers, πŸ“€ Outbound account transfers).