Thank you for your patience. We believe the issue has now been fully resolved.
Posted Jul 23, 2024 - 17:29 BST
Monitoring
Thank you for your patience. We believe the issue has been resolved, but we are continuing to monitor to ensure there are no further issues.
Posted Jul 23, 2024 - 15:29 BST
Update
We are continuing to investigate this issue.
Posted Jul 23, 2024 - 13:51 BST
Investigating
One of our providers is currently facing technical difficulties, which is impacting our Support Team's ability to respond to some Secure Message conversations.
During this period, our Support team may reply to you via your registered email address to assist you as quickly as possible.
We are actively working with our provider to resolve this issue as quickly as possible and apologise for any inconvenience caused.