Provider outage affecting Post Office Deposits

Incident Report for Countingup

Resolved

We are closely monitoring this incident, but we are pleased to report that full service has been restored.

Posted Jan 22, 2024 - 21:25 GMT

Investigating

One of our providers is experiencing technical difficulties, which is affecting the processing of Cash Deposits via the Post Office.

You will still be able to deposit into your account via PayPoint locations or account transfers.

We are working with our provider to resolve this as soon as possible and apologise for any inconvenience caused.

Posted Jan 22, 2024 - 17:56 GMT

This incident affected: 💰 Cash deposits.