We believe that the issue has been resolved, but we are continuing to monitor the situation to ensure that all outbound account transfers to new payees are processing successfully. We apologize for any inconvenience caused.
Posted Jun 27, 2024 - 15:22 BST
Investigating
One of our providers is experiencing technical difficulties, which is affecting outbound account transfers to new payees through the faster payments scheme.
You will still be able to receive inbound account transfers sent to your Countingup account.
We are working with our provider to resolve this as soon as possible and apologise for any inconvenience caused.
Posted Jun 27, 2024 - 09:59 BST
This incident affected: 🏦 Account transfers (📤 Outbound account transfers).