Resolved
This incident has been resolved.
Monitoring
Our banking provider has implemented a fix and cash deposits via PayPoint should now be available.
We will continue to monitor the situation and apologise again for any inconvenience.
Investigating
One of our banking partners is experiencing a degradation of service, this is impacting the following:
Cash Deposits via PayPoint
Other Countingup app features are not impacted.
We are working with the banking partner to identify the issue and resolve this as quickly as possible. We apologise for any inconvenience and will update this page once we have further information.
