Resolved
This incident has been resolved.
Monitoring
Our provider has identified the issue affecting account transfers and this has been resolved.
Outbound account transfers will now succeed.
We will continue to monitor the situation and apologise for any inconvenience caused.
Investigating
We are continuing to investigate this issue.
Investigating
One of our providers is experiencing technical difficulties, this is affecting the processing of outbound account transfers through the faster payments scheme.
You will still be able to receive inbound account transfers sent to your Countingup account.
We are working with our provider to resolve this as soon as possible and apologise for any inconvenience caused.
