Please note that due to essential system maintenance scheduled by one of our providers, there will be delays to Faster Payment account transfers between 22:40 on Saturday 14 September and 14:20 on Sunday 15 September 2024.

During the maintenance period, you may experience delays to Faster Payments into and out of your account.

If any of your payments are delayed, it will automatically process once the maintenance is complete, so there's no need to attempt the transfer again.

We apologise for any inconvenience. Systems do require maintenance and our providers do their best to keep these disruptions to a minimum.

If you need any support or have any questions, please feel free to reach out to our Support team. You can message them directly from your Countingup app.