Our providers have reported that the service has been restored and is functioning as expected. You can now attempt to make any card transactions which were previously unsuccessful 💳
Need help?
If you have any further questions, please reach out to our Support team directly through your app or email us at support@countingup.com.
Resolved
Our providers have reported that the service has been restored and is functioning as expected. You can now attempt to make any card transactions which were previously unsuccessful 💳
Need help?
If you have any further questions, please reach out to our Support team directly through your app or email us at support@countingup.com.
Investigating
We've been notified of technical difficulties that are impacting the processing of online card transactions that require further online verification 💳. Our provider is currently working on identifying the root cause and resolving the issue swiftly.
⚠️ How this affects you
Online card transactions that require further verification may be timing out, not completing or showing an error. Please don't re-attempt the transaction until the issue has been resolved.
💬 Need help?
If you have any questions, please reach out to our Support team directly at support@countingup.com.
