The issues affecting the processing of Faster Payments have now been resolved 💸
Any delayed payments are now being processed, and any new payments should process as expected.
💬 Need help?
If you have any questions, please reach out to our Support team directly through your app or email us at support@countingup.com.
Resolved
The issues affecting the processing of Faster Payments have now been resolved 💸
Any delayed payments are now being processed, and any new payments should process as expected.
💬 Need help?
If you have any questions, please reach out to our Support team directly through your app or email us at support@countingup.com.
Investigating
One of our providers has reported that they are experiencing technical difficulties; this is causing delays in the processing of inbound and outbound account transfers through the Faster Payments scheme 💸
Our provider is working on a fix for the issue. Affected payments will be processed as soon as the fix is implemented.
⚠️ How this affects you:
Customers may experience delays when attempting to make an account transfer from the Countingup app.
💬 Need help?
If you have any questions, please reach out to our Support team directly through your app or email us at support@countingup.com.