Banking Partner Scheduled Outage

Scheduled Maintenance Report for Countingup

Completed

The scheduled maintenance has been completed.

Posted Jan 23, 2021 - 22:10 GMT

In progress

Scheduled maintenance is currently in progress. We will provide updates as necessary.

Posted Jan 23, 2021 - 22:00 GMT

Scheduled

Due to essential system maintenance scheduled by our banking partner, all account related functionality will be unavailable between 22:00 and 22:10 on Saturday 23rd January 2021. This will impact:

- Use of your Countingup card to make purchases.
- Inbound and Outbound account transfers.
- New account sign up.
- Card related features (activate, freeze/thaw, get PIN) in the Countingup app.
- Display of new transactions in the Countingup app will be delayed.

Other Countingup app features are not impacted.

We apologise for any inconvenience this will cause. Systems do need maintenance and our partners do their best to keep these to a minimum.

Posted Jan 22, 2021 - 11:44 GMT

This scheduled maintenance affected: 🏦 Account transfers (📥 Inbound account transfers, 📤 Outbound account transfers) and 🎉 New account sign up, 📱 Countingup app, 💳 Card payments, 💷 Cash withdrawals, 💰 Cash deposits.