Scheduled maintenance is currently in progress. We will provide updates as necessary.
Posted Jan 10, 2020 - 17:01 GMT
As previously advised there will be a major upgrade to the speed and reliability of our payments system taking place this weekend.
For Inbound bank transfers, there will be an outage on Friday 10 January at 17:00 where these will not be processed and will bounce back to the sender (never crediting the Countingup account). We estimate this outage will last for 10 minutes. Although we expect minimal impact given the short duration of the outage, we recommend that all inbound Faster Payments are completed before 15:00 or after 19:00 on Friday 10 January.
Please note that you will still be able to make outbound faster payments during this window.
We apologise for any inconvenience, this upgrade will lead to a significant reduction in future scheduled outages affecting payments.